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Community-Led Monitoring


CVC
Enrollment is Closed

About This Course

The course contains easily understandable language that ensures that any kind of reader may comprehend the instructions, especially the ones for in-person observations without educational level interfering with its objectives and procedures. In addition to providing relevant information about Community-Led Monitoring (CLM), it offers information about the Mystery Shopping technique.

What you’ll learn

Together we will learn:

  • Understand what monitoring and CLM are
  • Identify the similarities and differences between monitoring and research
  • The CLM cycle, benefits and key steps
  • Discover CLM case studies and practical adaptations
  • Learn how to implement the Mystery Shopping (MS) technique
  • Identify the similarities and differences between CLM and Participatory Action Research (PAR) and use both

Course Staff

Course Staff Image #1

Julia Hasbún – research and evaluation consultant.

Julia Hasbún has a technical degree in Psychometry and a bachelor's degree in educational psychology from the Pedro Henriquez Ureña University. As well as postgraduate studies in social research and research methodology from the Autonomous University of Santo Domingo and John Hopkins University respectively.

Julia has accumulated thirty-seven years working as an external consultant in evaluation and research in health care and social agencies and NGOs in Dominican Republic, English and French Caribbean and Latin America with over fifty organizations. She has worked in programs evaluating and conducting qualitative and quantitative studies in HIV/AIDS/STI, Reproductive Health, Drug Use, Education, Child labour, Migrants, Governmental institutions, Marginalized youth, Sex workers, Men having Sex with Men, Human Rights, Drugs Use, Gender Issues and others. She usually works with vulnerable populations.

Syllabus (week by week breakdown)

  1. Introduction
    1. About this online modular course
    2. Community-Led Monitoring
  2. Section objectives
    1. Basic concepts
    2. The community’s role
    3. Control point
  3. CLM elements
    1. Section objectives
    2. CLM steps and characteristics
    3. Data and results
    4. Control point
  4. Mystery Shopping in theory
    1. Section objectives
    2. Basic concepts
    3. Mystery Shopping VS Exit Interviews
    4. Control point
  5. Mystery shopping in practice
    1. Section objectives
    2. Step by step
    3. Other important aspects
    4. Control point
  6. PAR and CLM
    1. Section objectives
    2. Similarities and differences
    3. Next steps

Frequently Asked Questions

Am I suitable to take this course?

This is an introductory course for Community-Based Organisations, so no previous knowledge or training is necessary. There are only three requirements for participants in this course:

  • Basic reading and comprehension abilities
  • Writing skills
  • A desire to learn about CLM and what it offers communities

Is this course free?

All courses in the CVC Academy catalogue are free, as they are meant to serve vulnerable populations and those who work with and for them. The goal is to offer accessible learning opportunities to gain knowledge and develop useful skills so they can improve the quality of their own lives.

Does this course offer a certificate?

Yes, all courses in the CVC Academy catalog offer a certificate upon successful completion of all mandatory lectures and graded exercises.

What can I use this certificate for?

You can:

  • Add this certificate to your CV
  • Use it as prerequisite to access other CVC Academy advanced tracks
  • Be considered to participate in certain CVC CLM opportunities, grants and awards